Trust Center

Privacy Policy

FERPA, COPPA, SOPPA, SOPIPA, NY 2-d, TX SB 820. What we collect, what we never do, and how to exercise your rights.

Security Overview

Architecture, encryption, access controls, app security, monitoring, vulnerability disclosure, backup & recovery.

Subprocessor List (v1.0)

Every third-party processor of Covered Information, with function, data categories, and region. 30-day change notice.

Subprocessor Change Notification Policy

How and when we notify districts of subprocessor additions, changes, and emergency replacements.

Student AI Safety (Pip's Study Hall)

How we keep Pip safe when students chat with it directly: distress detection, age-tier content filters, school-wide strictness floor, sensitive-topic redirects, parent transcript visibility & opt-out, weekly admin digest.

AI Usage Disclosure

What every AI feature in WiseBoard does, what data is sent to OpenAI, and how districts can disable AI org-wide with a single toggle.

AI Privacy, Safety & Instructional Evidence Pack

Buyer-facing answers for data use, retention, model training, human oversight, student safety, accessibility, implementation, and monitoring, with linked evidence.

SDPC National DPA : PDF

Pre-redlined SDPC National Data Privacy Agreement v1r6 with WiseBoard's Provider-side fields and exhibits pre-completed. Print, sign, and return to execute within one business day.

SDPC National DPA : DOCX (editable)

Same DPA template in editable Word format for districts that prefer to redline before signing.

VPAT 2.4 : WCAG 2.2 AA Conformance (PDF)

Voluntary Product Accessibility Template documenting WiseBoard's conformance with WCAG 2.2 Level A & AA, Section 508, and EN 301 549.

VPAT 2.4 : Pip's Arcade companion

Companion VPAT for the student game suite (Railroad, Pocket Owl, Quest, Boss Battle, Jeopardy, Escape Room, Two-Minute Drill, Horse Racing, Capture the Flag, Survivor). Audits the bespoke game canvases that were intentionally out of scope for the main VPAT. Most recent refresh April 30, 2026 ; no Medium or High items remain open.

Pip's Arcade : Keyboard Controls Reference

One-page accessibility reference listing every keyboard shortcut in every Arcade game, with the motion / sound preferences each surface honors. Companion to the Arcade VPAT ; useful for AT trainers, paraprofessionals, and procurement reviewers.

Accessibility Commitments : One-pager (PDF)

Sales-friendly one-page summary of WiseBoard's WCAG 2.2 AA / Section 508 / EN 301 549 commitments, audit cadence, AT compatibility, and reporting SLAs. Drop into a procurement packet alongside the DPA and security summary.

Accessibility Commitments : Markdown

Same one-pager in Markdown, for in-browser viewing or copying into a district vendor file.

Demo Video : Plain-Text Transcript

Equivalent text experience for the auto-playing district demo video. Scene-by-scene transcript covering every visible text element so deaf and hard-of-hearing viewers, low-bandwidth users, and screen-reader-only viewers have the same content. Satisfies WCAG 1.2.1 (Audio-only / Video-only Prerecorded).

SOC 2 Readiness Assessment

Self-assessment against the AICPA Trust Services Criteria with chosen audit partner path and revenue trigger for Type I.

Certificate of Insurance : Issuance

Cyber-liability ($2M / $3M agg.), Tech E&O ($2M), CGL ($1M / $2M agg.) bound. COI issued within 2 business days.

Status Page

Live Service status, current incidents, and 99.9% uptime SLA commitment.

Incident Response Runbook

How we detect, contain, recover from, and notify districts about security incidents ; 72-hour breach notification.